How can we help?
We are here to help with our recording app and all Shuxing products.
Contact us
The fastest way to reach us is email. Please include enough detail for us to understand your question.
Email: [email protected]
Frequently asked questions
How long can the app record?
Our recording app is designed for long sessions and can record for many hours continuously, subject to your iPhone's available storage and battery.
Where are my recordings stored?
The app is still in development. Storage, sync, and processing details will be published in the final Privacy Policy before release.
How do I delete my recordings?
For questions about recordings or data deletion, email [email protected].
Does the app record other people?
You are responsible for following the laws that apply where you record. Many places require the consent of the people being recorded. Please tell others before you record them.
Where can I download the app?
Our recording app will be available on the App Store. The link will appear here once the app is released.